Information About Us
'Manchester United Soccer Schools' is a trading name of Manchester United Merchandising Limited which has its registered office at PO BOX 263, Sir Matt Busby Way, Old Trafford, Manchester, M16 0WD (company number 04077874, VAT number GB795 0486 90). Manchester United Soccer Schools has appointed CMT Learning Limited to operate Manchester United Soccer Schools residential courses in the United Kingdom. CMT Learning Limited has its registered office at 3 Oakfield Court, Oakfield Rd, Clifton, Bristol, BS8 2BD (company number 6985329). When you book a place on a course through this website you enter a contract with CMT Learning Limited. In these terms and conditions a reference to 'we', 'us' or 'our' is a reference to CMT Learning Limited, and references to Manchester United Soccer Schools and courses always means the Manchester United Soccer Schools and courses provided by CMT Learning Limited. In these terms and conditions a reference to 'you' or 'your' means a reference to the person applying to book a course and a reference to 'participant' means the person for whom a place on a course is booked.
This page together with the documents referred to on it tell you the terms and conditions on which we provide courses. Please read these terms and conditions carefully and make sure you understand them before applying to book a place on a course. By applying to book a place on a course you agree to these terms and conditions.
The 'Privacy Policy' forms a part of these terms and conditions and sets out the way in which your personal data is handled. Manchester United Merchandising Limited controls use of any personal data that you provide.
1. Placing an order and pricing
i. After you apply to book a place on a course we will send you an e-mail acknowledging we have received your application. This does not mean we have accepted your application. Your application is an offer to us to book a place on a course. All applications are subject to acceptance by us. If we accept your application we will confirm acceptance by sending you an acceptance e-mail. A contract between us will only be formed when we send you that acceptance e-mail. Our website sets out further details on the specific requirements for each course and acceptance is subject to compliance with those specific requirements.
ii. If you do not receive an acceptance e-mail within 28 days of applying to book a place on a course (or, if sooner, within 5 days of the course starting) please call the Booking Department on +44 161 222 1036 to confirm whether your application has been accepted.
iii. All applications to book a place on a course must be accompanied by payment of the appropriate course fee of either: (a) full payment; or (b) a £775.00 deposit payment followed by the balance payment at least 6 weeks prior to the course start date. A participant will not be allowed to attend a course unless all charges for that course have been paid before it starts.
iv. By applying to book a place on a course you confirm that: (a) you are legally capable of entering binding contracts; (b) you are at least 18 years old; (c) your application is in a private capacity for an individual participant with whom you have a personal relationship and you are not applying for places on courses which you intend to resell in the course of a trade or business.
v. The price of courses and any additional fees we charge (but not any fees charged by third parties which you may incur in attending courses) will be as stated on our website from time to time, unless there is an obvious error. These prices and additional fees may change at any time, but any change will not affect any application for which we have sent an acceptance e-mail. You are responsible for arranging and paying for the participant’s return travel to the course venue.
vi. Prices include VAT. If the rate of VAT changes before you make any payment due to us we may adjust the VAT you pay.
2. Cancellation and refunds
i. To cancel an accepted booking, you must inform us in writing.
ii. You may cancel your booking without any charge within 7 working days of us accepting your booking, provided the course has not already started.
iii. If you cancel your booking later than 7 working days after we accepted your order but more than 6 weeks before the first day of the course we will give you a refund of any payment you have made less a reduction of an amount up to the value of the deposit payment referred to in paragraph 1.iii. How much of the deposit payment we withhold will depend on our reasonable assessment of our costs of dealing with your booking and cancellation, and whether we are able to resell the place you booked.
iv. If you cancel your booking later than 7 working days after we accepted your order and less than 6 weeks before the first day of the course we will not be obliged to give you any refund, but may do so in our discretion (any such refund will be less the £775.00 deposit payment). How much of the amount you have paid we refund will depend on our reasonable assessment of our costs of dealing with your booking and cancellation, and whether we are able to resell the place you booked. In our experience it is unusual to be able to resell a cancelled booking less than 6 weeks before the first day of the course so you should not expect to receive a refund if you cancel your booking on late notice.
v. If a participant is refused a visa to enter the UK to attend a course we will offer a full refund provided that you have taken all necessary steps to ensure the visa is granted in sufficient time to allow attendance on the course. We require a copy of the original documentation issued by the Entry Clearance Officer stating that the visa application has been declined in order to process a refund.
vi. In the unlikely event of us cancelling a course, you will receive a full refund of fees paid.
vii. All other claims for cancellation must be made through your Endsleigh Insurance travel insurance policy which is included in the course fee. Details about this travel insurance policy can be obtained by contacting us on + 44 161 222 1036.
viii. In all cases where we make any refund we will process the refund as soon as possible and always within 30 days of notice of cancellation (for cancellation under paragraphs 2.ii., 2.iii., 2.v and 2.vi.) and 30 days of agreement to issue a refund (for cancellation under paragraph 2.iv). We will usually issue a refund using the same method you used to pay.
3. Changes
All courses, activities, venues and travel arrangements are subject to change according to weather, venue availability, a satisfactory number of participants, and factors beyond our control. As such, we may cancel or change any courses, should this be necessary for these reasons. If we do have to cancel a course we will offer an alternative course (if available and suitable) or a full refund.
4. Fitness
i. You must ensure that the participant is physically fit and able to participate in the sporting activities. If you need any further information on the physical fitness required of participants or have any doubt that a participant is sufficiently physically fit to attend a course please contact us before applying for a place on a course. We will not issue a refund because a participant is not sufficiently physically fit to participate in any part of a course.
ii. We may require additional information depending on the medical information supplied to us by you when you apply for a place on a course before we can accept your booking.
iii. In the event that the participant needs medical attention during any course then you agree to us arranging for any appropriate and necessary treatment.
5. Liability
i. Neither you nor we shall be liable to the other for any loss or damage the other suffers as a result of a breach of these terms and conditions, unless that loss or damage was reasonably foreseeable at the time of agreement of these terms and conditions.
ii. [Not used]
iii. Nothing in this agreement excludes or limit in any way our liability for: (a) death or personal injury caused by our negligence; or (b) fraud or fraudulent misrepresentation; or (c) any other matter for which it would be illegal or unlawful for us to exclude or limit or attempt to exclude or limit our liability.
iv. The cost of any damage caused by you or any participant you have booked on a course to any property or facilities will be passed on to you and you will be liable to pay it.
6. Skills Competition
I. During our courses we may run 'Skills Competition' and other competitions. The 'Skills Competition' and any other competitions that we may run within any of our courses are operated at our entire discretion and in all matters (including disputes), the decision of our judge(s) shall be final and no correspondence or discussion shall be entered into.
ii. Any prizes offered are non-transferable and there is no cash alternative. We reserve the right to substitute prizes of equal or greater value at any time.
iii. All Skills Competition finalists must be accompanied by one adult and will be responsible for all additional costs and expenses associated with attending the final and organising their own travel.
7. Removal of participants from courses
i. Participants on courses must comply with the Course Regulations, all rules and regulations that apply at any location where courses are provided, and all instructions of course leaders and other staff at any location where courses are provided.
ii. We treat as a priority the safety and wellbeing of all participants attending our courses. We therefore reserve the right to remove from our courses, without refund, any participant who contravenes paragraph 7.i. of these terms and conditions, is found bullying, behaving in a way that may be a danger to others, or who is generally disruptive.
iii. If a participant is removed from a course it is your responsibility to organise and pay for any travel, accommodation or other expenses incurred.
8. Manchester United players
Manchester United players do not attend any of our courses.
9. Image and other rights
You agree to grant to us and to Manchester United Merchandising Limited a worldwide right indefinitely, without the need for approval or compensation, to use the name, photograph, video or film portrayal, image, likeness, interview, voice or sound of any participant in any media whatsoever for advertising, promotional or other commercial purposes.
10. Filming and recording
i. We do not allow any external party to use video or other filming or recording equipment on courses and accordingly neither you nor the participant may record or attempt to record (whether permanently or transiently) or transmit moving images or voices of anyone at the course. You may take still photographs at times indicated by us within the program schedule, provided that they are only used for private purposes.
ii. Participants may be supplied with Manchester United Soccer Schools clothing which they will be required to wear at specified activities during the course.
11. No commercial use
Neither you nor the participant shall disclose or use any aspect of our course for commercial purposes.
12. Parental consent
If you are not the participant's parent or guardian, you confirm that you have made such parent or guardian fully aware of this booking and of these terms and conditions (and that they have agreed to them).
13. Flight arrangements
Airport transfers will be charged to you in addition to course fees. We require the participant's flight details at least four weeks before the start of the course. In the absence of such details, we cannot confirm the airport transfers. If we do not receive these details at least 4 weeks before the start of any course, we may have to increase the airport transfer charge. These prices do NOT include any charges made by airlines for unaccompanied minors which should be paid locally when the flights are booked.
14. Written communications
Certain laws require that some information we give you should be in writing. You accept that most communication with us will be electronic. We will contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and acknowledge that contracts, notices, information and other communications we provide electronically comply with legal requirements that such communications be in writing.
15. Notices
All notices you give us must be given to us at 3 Oakfield Court, Oakfield Rd, Clifton, Bristol, BS8 2BD or [info@cmtlearning.com]. We may give notice to you at either the e-mail or postal address you provide to us when applying for a place on a course. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
16. Transfer of rights and obligations
The contract between you and us is binding on you and us and on the respective successors and assignees of you and us. You may not transfer, assign, charge or otherwise dispose of this contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of this contract, or any of our rights or obligations arising under it, at any time during its term, provided that the person to whom we transfer, assign, charge, sub-contract or otherwise dispose of this contract or any of our rights or obligations arising under it agrees to comply with all of its terms for your benefit.
17. Waiver
If we fail to insist upon strict performance of any of your obligations, or if we fail to exercise any of the rights or remedies to which we are entitled, this will not be a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any breach by you will not constitute a waiver of any subsequent breach. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
18. Severability
If any court or competent authority decides that any of these provisions are invalid, unlawful or unenforceable to any extent, the term will, to that extent, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
19. Entire agreement
We intend to rely upon these terms and conditions and any document expressly referred to in them in relation to the subject matter of this contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.
20. Governing law and jurisdiction
These terms and conditions and your booking shall be governed by and interpreted in accordance with English law and shall be subject to the non-exclusive jurisdiction of the English courts.